The Oshawa Generals Apologize after their recent email to season-ticket holders sparked backlash from fans. The email, sent on February 10, advised attendees to “please shower before attending the game,” particularly if they had been to the gym or engaged in activities that may have caused body odor. The team’s director of ticket sales, Jason Hickman, sent the email after receiving numerous complaints about fans’ unpleasant odors at the games. However, the message was widely criticized for overstepping personal boundaries. In a subsequent apology, the team admitted the mistake and acknowledged it was not their place to issue such a directive. The apology, which included the lighthearted phrase, “We took a penalty on that last one,” was aimed at addressing the unintended controversy and mending relations with fans.
