A widespread Microsoft 365 technical issue is disrupting municipal services in Ajax and Oshawa, with both cities reporting delays on Thursday, November 12, 2026.
In Ajax, Microsoft is experiencing global technical issues affecting Town email services. Residents who need immediate support during business hours can call 905-683-4550, visit Town Hall at 65 Harwood Ave. S., or go to ajax.ca. The Town said it will provide further updates as soon as additional information becomes available from Microsoft.
In Oshawa, the widespread Microsoft 365 Services technical challenge is causing intermittent delays to some city services and response times. The City confirmed that calls to 911 are not impacted.
Sources: Town of Ajax; City of Oshawa.
Source: Town of Ajax
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